How can we help?
Take a look at our FAQs or get in touch if you can’t find what you’re looking for
Gett gives your business the ability to book, manage and monitor all their ground travel in the same place, delivered through a corporate SaaS platform. We partner with consumer ride-hailing companies and corporate fleets to offer the best rides, and can include your favorite providers on your platform. We also have our own taxi-hailing services in Israel and the UK — also offered alongside our other partners on the SaaS platform.
We are currently operating in the USA, UK and Israel. but we can add your current provider to the app no matter where.
Gett is geared for the business professional. Ride in comfort whether it’s private, on-demand, for work, or pre-booked. You can also order 6-seater black cabs to your door — perfect for teams and group events — plus a range of standard and executive cars with your business account.
For any partnership enquiries, please contact firstname.lastname@example.org
If we don’t at the moment, we’ll make it happen. Gett partners with a selection of vetted, high-rated consumer ride-hailing companies and corporate fleets. If your exisitng supplier isn’t already a partner, we’ll simple add them to your corporate account.
Using the App
Yes, you can pre-book a taxi. You can set your pickup time from one hour all the way up to two weeks in advance, with our future booking feature in the app. After you’ve set your pickup address, just tap ‘Book a future ride’ on the next screen. Then change the date for when you want your ride. We will start looking for a ride for you 10 minutes before your booking automatically, so you don’t need to.
Need to cancel your ride? If the driver hasn’t been assigned yet then you can cancel for free. If the driver is on their way, the cancellation fee is £5. Finally, if your driver is at the pickup point when you cancel, you’ll be charged the complete cost of the journey.
Almost all of them! We have the widest variety of vehicles available, from black taxis to private hire vehicles, including executive cars, people carriers and limousines.
Through the app. You can call your driver by hitting the telephone icon in the app once your cab is booked. If you need to contact your driver after the ride has ended, you can get in touch with our 24/7 customer care, who will make contact for you.
Just fill out the ‘Note to driver’ field in the app before booking. Your driver will see all of your requests once assigned. Feel free to give your driver a call once you’ve booked if you’d rather speak to them directly.
If you have to, you can cancel your cab in the app using the ‘Cancel ride’ button. However, please remember that cancelling your cab three minutes or more after your driver is already on the way may incur a fee. For more details, please see our cancellation policy.
We’re here! Our customer care team is available 24/7, there to help you have the best ride possible via live chat, available through your Gett app.
Start by tapping the ‘settings’ button in the menu bar inside the app. Scroll down until you find ‘Notification Settings’. Open this option, and drag the toggles for ‘News and Special Offers’ to edit your preferences. Keep in mind, we won’t be able to send you any promotions or updates on our new features if you choose to opt-out.
When you’re on the home screen, tap the button at the top of the screen to switch between ‘Private Ride’ and ‘Business Ride’. If you don’t have a business account but would like to open one, don’t hesitate to contact us at email@example.com.
There’s no need to worry. It’s usually easy to retrieve your password. If you are a booker or an admin, click on “Forgot password” and then contact us using the live chat icon. For riders and other app users, simply select ‘Chat with us’ in the app.
Still need help? Reach out to our Client Success team: firstname.lastname@example.org
Our platform currently supports direct debit, company credit card and employee credit card.
Our mobility software currently integrates seamlessly with Concur. For other systems, please speak to one of our team here to find out how Gett would work for you.
We offer market rates for the services you need — relative to either low-cost ride hailing options or executive limousines. You can simply choose how much you’d like to spend, based on the vehicle you book. You can also set permissions for riders, which determine which ride options they can choose from.
Have questions about your business account?
Log into your business account to chat with our 24/7 customer support