An important note from our Managing Director

Change to driver commission

These are extraordinarily difficult times for the taxi industry.

I understand how tough it is for the Cab trade and that you have seen a significant drop in work – whether it’s street hail, app jobs from the general public or corporate account work. Which is why we are working harder than ever to keep sending work your way.

We employ dozens of people in our Account sales team who are now hitting the phones every working hour looking for new business.

Overall, we employ more than 100 people in London, the overwhelming majority of whom are involved in getting jobs down to our Cabbies all over the UK. Our annual payroll bill runs to millions of pounds. It’s why, every year, we are able to put tens of millions of pounds into cabbies’ pockets.

We also spend millions of pounds every year investing to make our platform better which will help us win back the work as it returns. We will continue investing in all these areas despite the difficult circumstances which have, of course, also had an impact on Gett.

It’s why I’ve taken the difficult decision to increase driver commission in the regions to 20% from the 1st February 2021. I have not taken this decision lightly and I realise that this will be unwelcome news.

We are not making any other changes – Daily payments, no commission on tips and 24/7 support for drivers will continue. We have also paid out more than £3 million in premiums and other additional payments to Cab drivers in the last two years alone. Gett remains a great choice for Cab drivers who want extra cash in their accounts each day.

Nobody yet knows when the demand for taxis will return to where it was. And nobody really knows what exactly it will look like. But I can assure you that we are doing everything we can to ensure that we play a significant role in winning the work back.

Gett first operated in London in 2010 with a mission to use the best technology to help Cabbies adapt to the new world of e-hailing. Although our business has changed a lot in 10 years, we remain deeply committed to Cab drivers throughout the UK, and to being a key part of the response to this new threat to the trade that has come about so unexpectedly in recent months.

Tyson Niemeyer,
Gett UK

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