- The partnership connects Gett users with twice as many black taxi drivers in Scotland’s capital, and gives City Cabs access to the largest fleet of black taxis in London
- A seamless integration means both Gett and City Cabs customers will benefit from faster, more reliable rides across the UK
- This represents a new operating model for Gett and one which they intend to replicate in other cities.
Tuesday 30 September, UK – Gett, London’s black taxi app announces a partnership with City Cabs Edinburgh to more than double its black taxi coverage in the capital city, significantly improving availability and service for local customers.
City Cabs, the driver-owned cooperative that celebrated its centenary year this year, is Edinburgh’s most trusted taxi service. Gett, which has operated in Edinburgh since 2015, will now have an additional 700 black taxi drivers from City Cabs platform on its app, extending its network to more than 7,000 drivers.
The new partnership signals an exciting chapter of growth and a more collaborative future for both companies. It is a model both companies hope to replicate across the country, championing the traditional hackney carriage industry, improving reliability and expanding coverage for users nationwide.
Commenting on the partnership, Matteo De Renzi, Gett’s CEO said: “We’re thrilled to be collaborating with such an established, heritage brand as City Cabs, knowing that our Gett customers who rely on us in London will continue to receive a high-quality taxi service when in Edinburgh.”
Lewis Rae, Managing Director at City Cabs added: “Gett users will benefit from our first-class service, with average pick-up times of under four minutes in the city. The partnership strengthens our service coverage for passengers and increases access for City Cabs users across Edinburgh and London.”
The platform integration has been made possible via dispatch management software; so existing Gett and City Cabs customers will continue to have a seamless booking experience in either app. City Cabs taxis are now live on the Gett app, with Gett’s network in London joining the City Cabs’ app later this month. Drivers already using Gett in Edinburgh were offered the chance to work with City Cabs and continue completing Gett bookings.
Matteo De Renzi at Gett adds: “This reciprocal set-up opens the door for Gett in other major UK cities, where we are actively seeking to partner with driver networks who uphold our exceptional operating standards.”
This week, Gett also launched WhatsApp as a support channel for drivers to further improve query response times. With Gett, drivers have access to a dedicated 24/7 support team, based in the UK.
ENDS
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About Gett
Gett is London’s black taxi app, already trusted by hundreds of thousands of UK users. With three-quarters of TfL registered black cab drivers on the Gett network, you can rely on a pick-up in less than 4 minutes from Central London, plus smoother and quicker journeys thanks to their expert ‘Knowledge.’ Over 50% of the black cabs registered with Gett are electric vehicles and Gett donates 2p from every ride to Trees for Cities, helping reduce emissions.
